Customer Support

customer support


Our dedicated customer support department is available to assist your customers with all their transaction and payment needs. With email support and online skype chat, our specialists team will resolve all payment issues as quickly and seamlessly as possible, ensuring ongoing customer satisfaction, and maximum payment acceptance, easily, quickly and securely.

Email support:[email protected]



When you become an PBS merchant, you will be provided with a personal account which can show all details about merchant’s transactions. Also about settlement and account questions, merchant can also contact our settlement department and customer service department directly.

Settlement department:[email protected]

For all other enquiries, please email [email protected] and a merchant support representative will contact you within 48 hours